About Us

Meet the Founders

Bertrand Thomas

Bertrand Thomas

Co-Founder

Father, engineer, and advocate for making invisible work visible. Building FamilyOps from the lived experience of caring for a child with special needs.

Allie Thomas

Allie Thomas

Co-Founder

Mother, caregiver, and the heart behind FamilyOps. Her daily navigation of the invisible load inspired us to build something that finally sees it.

Our Story

We are parents. Our child lives with Cerebral Palsy.

Like many families facing similar situations, we didn't enter parenthood thinking about systems, mental load, or invisible work. We entered it thinking about love, care, and resilience.

What we discovered was how structurally heavy family life can become — especially when care needs are constant, unpredictable, and emotionally demanding.

What is invisible cannot be shared fairly.

FamilyOps exists because families deserve to feel understood, supported, and structurally seen — not through advice or judgment, but through clarity.

Our Mission

To help families see how their life really works, so that no one has to carry it alone.

FamilyOps is not built to change families.
It is built to finally see them.

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