Privacy Policy

1. Introduction

FamilyOps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our family management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, profile picture)
• Family data (family members, tasks, calendar events, recipes, meal plans, shopping lists)
• AI conversation history (text and voice interactions with the AI Agent)
• Usage data (how you interact with the platform)

3. How We Use Your Information

• To provide, maintain, and improve our services
• To personalize your experience and deliver AI-powered suggestions
• To communicate with you about updates or changes to our services
• To ensure security and prevent fraud
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers — third-party services that help us operate the platform (e.g., authentication, database hosting, AI processing)
• Family members — data you add to a family is visible to other members of that family
• Legal requirements — when required by law or to protect our rights

5. AI & Voice Data

When you use our AI assistant (text or voice), your conversations are processed by Google Gemini. Voice audio is streamed in real time and is not stored after the session ends. Text transcripts of conversations are saved to your account so you can review your history. You can delete your conversation history at any time.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

9. Children's Privacy

FamilyOps is designed for families. Accounts must be created by adults (18+). Family member profiles may be created for children, but children should not create accounts or use the platform without parental supervision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@familyops.ai.